Startup Mindset: Rescuing Brick and Mortar in Online Commerce Era
January 24, 2017
Hosted by Bonnie D. Graham
The buzz: “The sooner we drop the ‘e’ out of e-commerce and just call it commerce, the better” (Bob Willett). Many retailers have made great digital online strides, but focusing on “clicks” vs “bricks” may shortchange their in-store customer experience worth up to 98% of total sales. How to stay innovative and relevant to compete online? Traditional transactional stores are assuming new roles, like Tesla’s showroom-only locations and Apple’s mini-schools. The experts speak. Cathy Han, 42 Technologies: “Often when you think you're at the end of something, you're at the beginning of something else” (Fred Rogers). Josh Marti, Point Inside: “Take actions that will stand the test of time as having been the correct ones and not merely the expedient ones” (Robert Kay). Dave Katona, SAP: “If you do build a great experience, customers tell each other about that. Word of mouth is very powerful” (Jeff Bezos). Join us for Whither Main Street: Rescuing Brick & Mortar in the Online Commerce Era.
Startup Focus with Game-Changers, Presented by SAP
Tuesday at 9 AM Pacific Time/12 Noon Eastern Time on VoiceAmerica Business Channel
Game-changing technologies are transformational, exciting and disruptive for a reason. They shake up the status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.
Take Big Data. In the last few years, Big Data has gone from buzzword du jour to making a significant impact in all facets of our public and private lives. Whether serving-up finely-tuned ads on Social media sites, or delivering better services to residents in cities, the impact and potential of Big Data are just beginning to be realized.
Join host Bonnie D. Graham for Startup Focus with Game-Changers, our series about today’s top innovative Startups and emerging trends in the Big Data space, including Augmented Reality, Internet of Things, Machine Learning, Predictive Analytics, and learn how you can grow your business and profit.
Startup Focus with Game Changers, presented by SAP, Tuesdays at 9 AM Pacific Time / 12 Noon Eastern Time on the Business Channel.
Bonnie D. Graham
Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.
SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.