This Ain't Your Grandmother's Utility Anymore

January 26, 2017
Hosted by Bonnie D. Graham

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Episode Description

The buzz: “We believe that electricity exists, because the electric company keeps sending us bills for it, but we cannot figure out how it travels inside wires” (Dave Barry). Utilities are facing immense pressure to do more for less. New entrants in the marketplace are pressing traditional Utilities to adopt new service delivery approaches or risk stagnant or declining revenue and margins. Digitalization of customer engagement, asset management, and financial optimization is pushing Utilities to rethink business models to drive revenue growth without employee growth. Is it doable? The experts speak. James McClelland, SAP: “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things” (Machiavelli). Jill Feblowitz, Feblowitz Energy Consulting: “You must do the things you think you cannot do” (Eleanor Roosevelt). Join us for Ain’t Your Grandmother’s Utility Anymore.

Game-Changing Utilities of the Future, Presented by SAP

Game-Changing Utilities of the Future, Presented by SAP

Thursday at 11 AM Pacific Time/2 PM Eastern Time on VoiceAmerica Business Channel

Game-changing technology strategies are transformational, exciting and disruptive for a reason. They shake up your status quo. They get you thinking about new ways to scale, compete and grow. They move you in amazing new directions.

Join host Bonnie D. Graham as she invites you to take an additional Coffee Break with Game-Changers for our special series on Game-Changing Utilities of the Future.

We’ll explore the complete range from the customer experience to the digital workforce and how the utilities industry is transforming or reinventing themselves in this Digital Age.

Learn how you can become the savvy Leader who takes your company across the finish line as you look ahead to the next wave of business innovation. Game-Changing Utilities of the Future, presented by SAP, broadcasts live on Thursdays on the VoiceAmerica Business Channel.

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Bonnie D. Graham

Bonnie D. Graham

Bonnie D. Graham has been producing and hosting live talk radio since 1998. She is the creator, producer and host of the weekly business talk series, “Coffee Break with Game-Changers, presented by SAP” that debuted in Fall 2011, plus more than two dozen related Game-Changers Radio series also heard on the VoiceAmerica Business Channel.

SAP helps companies of all sizes and industries run simple. From back office to boardroom, warehouse to storefront, operations to finance, SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. We do this by extending the availability of software across on-premise installations, cloud and hybrid deployments, and mobile devices.

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