When we are going through a Major Change, for users what do we do first? Communicate!
February 15, 2017
Hosted by Lesia Kushner, PROSCI Certified, B. Ed.
For all changes, communication is the key to success and absolutely required for everyone who will be impacted by the change. As such, it is critical to have it as your starting point. You need to let people know what is going on! In this session, I will share with you my “4 Keys to Communication”; and exactly how to use them to enhance your communications. Also, setting up a Communication Plan is valuable – something structured in your professional life and even something to easily consider in your personal life . Easy, Simple, Wonderful! We will discuss why. I will also share, if communication is that critical, then what are some of those best practices that I have learned and use myself. We will have a Q&A session to answer some questions I have received and put this all into real life. So, learn how to go through a change “right” from the start by communicating!
Change is the New Constant
Archives Available on VoiceAmerica Empowerment Channel
Learning how to manage changes will be your success! Everyone is experiencing overwhelming changes in both business and personal lives, including renowned change manager Lesia Kushner. Learning how to navigate changes, react quickly in this fast-paced world, weather storms and avoid pitfalls are all essential. With her knowledge and experience, Lesia will guide you on how to successfully manage change and share with you the tools and techniques of change management, as they are the valuable toolbox with infinite potential. She will occasionally be joined by guests who add wisdom and practical advice. In fact, change is now becoming a stable constant. Learning how to manage this new constant is critical for success.
Lesia Kushner, PROSCI Certified, B. Ed.
Lesia Kushner is a qualified and experienced change manager, who consults with companies executing large-scale organizational or system implementations. With her expertise in change management, she meets the goals to maximize user adoption, minimize cost, reduce downtime, ease transition and facilitate managing resistance. Her success as a change manager is increased due to her extensive, diverse job experience. Her career started as a high school computer teacher, then transitioned to computer network administrator, having strong leadership and management skills she became a project manager, then a training manager, and now is a change manager. It was as a project manager and training manager that she realized, for success in major transformational changes, more focus was needed on the users and simply training users or sending out a single communication notice was not nearly enough to be successful, which brought her to change management. This was key to success. The missing piece, not just for upper management, but for the success of the project and the implementation of major changes, Lesia cleverly and skillfully CHANGED them through to success. Lesia now realizes that she is able to use her change management tools and techniques outside of business and in her personal life, to similarly make it a wonderful success!