Encore: Becoming a Leader of Improvement: Supervisors
March 16, 2017
Hosted by Gwendolyn D. Galsworth, Ph.D.
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Episode Description
What do supervisors do? What is their job? Is that job the same in companies pursuing the new excellence? This week, in the fourth show of her new Visual Leadership series, Dr. Gwendolyn Galsworth, your host and visual expert, shares her perspective on supervisors and their work. While not yet widely recognized, this perspective tells of a new role for supervisors, one that is pivotal and transformative. Galsworth describes that new role—not as logistical expeditors—but as Leaders of Improvement, a revolutionary principle that can trigger a deep cultural shift. When supervisors learn and adopt this new role (this wider identity), everything changes and for the better, including supervisors themselves. This new job description is a complete replacement for the old way and has a powerful counterpart for executives (which Galsworth covers in future shows). Tune in as she begins to share her leadership model for supervisors. Invite your staff to listen LIVE. Call in: 866-472-5790.
Visual Workplace Radio: Let the Workplace Speak
Archives Available on VoiceAmerica Business Channel
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
Gwendolyn D. Galsworth, Ph.D.
Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.
In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.
Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.
Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.
A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.