Encore: Eating The Elephant: A Skill Grid for Supervisors

March 30, 2017
Hosted by Gwendolyn D. Galsworth, Ph.D.

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Episode Description

What good is new knowledge if we don’t put it to use? Last week, your host and visual expert, Gwendolyn Galsworth, walked through her seven-element model for shifting supervisors over to a new role: leaders of improvement—and not just expediters of logistics and ace firefighters. This week she shows you how to help supervisors learn that model and put it into action. She shares her Seven-Skill Grid—a tool by which supervisors can self-diagnose their current skill level as visual leaders and then target which skill they first want to strengthen. Knowledge of each of those supervisory leadership skills is essential. Of equal importance is the opportunity to practice that one new behavior with a buddy—build it, achieve it, and then pursue another. Eating the elephant one bite at a time. Production chiefs and managers help through teaching and coaching. Everyone gets a chance to stretch and contribute. Change is never easy, especially when oneself is the focus. Tune in and learn more.

Visual Workplace Radio: Let the Workplace Speak

Archives Available on VoiceAmerica Business Channel

Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.

Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.

Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.

Gwendolyn D. Galsworth, Ph.D.

Gwendolyn D. Galsworth, PhD, is president and founder of Visual Thinking Inc. and The Visual-Lean Institute(r), a training, consulting, and research firm in visual workplace technologies. Over a period of 30 years, Dr. Galsworth has codified the field of visuality into a single coherent framework of thinking and application called the 10-Doorway Model.

In 2005, Dr. Galsworth established the Visual-Lean(r) Institute where in-house and external trainers are licensed in nine core visual workplace courses.

Four of her nine courses are now available as on-line training systems (English/Spanish), with more to come. Galsworth is author of seven books, including two Shingo Prize winners: Visual Workplace/Visual Thinking and Work That Makes Sense, available from her website and Amazon.

Dr. Galsworth began in the 1980s as the head of training/development at Productivity Inc. She worked closely with Dr. Ryuji Fukuda to adapt the CEDAC(r) method for western companies, and with Dr. Shigeo Shingo to develop, among many things, poka-yoke for the West. She was principal developer of Visual Factory, TEIAN (operator-led suggestion systems), and the X-Type Matrix.

A Fellow on the Shingo Institute Faculty and former Baldrige and Shingo Examiners, Galsworth has led study missions to some of the world’s finest companies, including in Japan. Dr. Galsworth lives in New England where she happily works, hikes, and writes.



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