Encore: How to be 100 percent Successful in Conversations About Serious Performance Issues
April 19, 2017
Hosted by Dr. Sheryl White, with Guest Co-Host Dr. Undraye Howard
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Guest Information
Episode Description
Managing persistent performance issues is one of the biggest challenges for executives and managers. Because the conversation seems highly critical if not disrespectful, most managers soften the message. The result is that team performance decreases, conflict increases and the team loses respect for the manager. In this episode, our host Dr. Sheryl White will discuss with Executive Coach, Jordan Goldrich a mindset and technique for having these conversations that Jordan has witnessed to yield 100% success and, says ultimately, is far more respectful than avoiding the conversation or softening the message. Jordan is a Partner and Chief Operations Officer for CUSTOMatrix, Inc. and a Master Corporate Executive Coach. He is also an executive coach for the Center for Creative Leadership and a Talent Management Executive for Executive Core, both international leadership and talent management firms.
Leadership Matters
Wednesday at 2 PM Pacific Time on VoiceAmerica Business Channel
Leadership Matters, the forum of choice for current and emerging public and nonprofit leaders. Dr. Sheryl White and Guest Co-Host Dr. Undraye Howard, along with their guests, explore practical tips for issues management, human capital strategies, and improving leadership effectiveness. Leadership Matters, your forum for Informing Leaders. Inspiring Solutions!
Dr. Sheryl White, with Guest Co-Host Dr. Undraye Howard
Dr. Sheryl White, a cultural psychologist, brings over 20 years of experience providing leadership, workforce, and organization development consulting, training, and coaching services to municipalities, nonprofits, educational institutions, and for-profit corporations worldwide. Dr. White, the Vice President of Training and Organization Development at Neighborhood House Association (NHA) in San Diego, CA and is also the founder of NHA’s social enterprise, InnoVisions, which provides professional, leadership, and organization development services to other organizations. Since 1999, Dr. White has served as an executive coach and facilitator with the Center for Creative Leadership. Dr. White is passionate about helping people work better, and better together.
Undraye Howard is vice president of the Center on Leadership at the Alliance for Strong Families and Communities. He also is an adjunct professor at several universities, where he teaches courses on youth, work development, leadership, communication practices and processes, and effectiveness in the human services world. Howard holds master’s in communication with an emphasis in training and development from the University of Wisconsin-Milwaukee. He is currently pursuing his doctoral degree.
