Angi Egan
Angi is the founder of an award winning retail merchandising consultancy, set up to deliver knowledge and excellence for new and established businesses around the world. Consultancy work has involved working with clients such as Kerastase Paris, BMW Motorad, Rockliffe Hall, L’Occitane, Elemis, Age UK and Wentworth Golf & Spa With over 20 years operational and management experience in both the UK, USA & Asia Angi has worked for some of the most successful retailers such as The Body Shop, IKEA, ESPA and Gap, and in partnership with Liberty in London and Harvey Nichols throughout the UK As an author and professional speaker Angi has developed the refreshingly different Romancing the Customer™ business books which continue to inspire, entertain and communicate how to achieve brand loyalty and lasting differential. This cheeky metaphor has also helped to address the challenge of getting the service message to ‘stick’ in transient, multi-generational sectors like retail and hospitality.