Scott McKain - teaches businesses how to deliver the “Ultimate Customer Experience”. Scott is one of about 150 living members of the Professional Speakers Hall of Fame. Recognised by Social Media Marketing Magazine as one of the 50 most influential marketing authors on Twitter and GlenJuice. Chosen by Arnold Schwarzenegger to be the emcee and speaker for The Great American Workout, held on the White House lawn with the President, and carried live on CNN and NBC’S “Today” show. Author of “Collapse and Distinction” How to create differentiation in the marketplace. No 1 spot on Amazon.com’s list of business bestsellers.