MICHAEL HUGOS is an author, speaker and principal at Center for Systems Innovation [c4si]. He specializes in elegant solutions to complex problems in supply chains, business analytics, and new business ventures. He spent six years as CIO of a national distribution organization developing a suite of supply chain systems that transformed the company's operations and revenue model. He won the CIO 100 Award and the Premier 100 Award for this work. He earned his MBA from Northwestern University’s Kellogg School of Management and is author of several books including Business Agility: Sustainable Prosperity in a Relentlessly Competitive World.