Rachel Happe is a co-founder and principal at The Community Roundtable, a company dedicated to advancing the business of community by providing education, training, research and advisory services to community and social business leaders. Rachel has over fifteen years of experience working with emerging technologies including enterprise social networking, ecommerce, and enterprise software applications. She has served as a product executive at Mzinga, Bitpass, and IDe, and as IDC’s first analyst covering social technologies. Rachel started her business career as an analyst at PRTM. She serves on the Enterprise 2.0 Conference Advisory Board and as an Isis Parenting Fellow. Follow Rachel at http://www.informationweek.com/thebrainyard and http://www.thesocialorganization.com.