Charmaine Hammond, MA, BA, is an expert in Conflict Analysis and Management and opened Hammond International Inc. in 1997, a mediation and training company. For the past 8 years she has been speaking and consulting with business and community organizations. Prior to owning her own business Charmaine worked as a Contract Specialist for Government, was the Executive Director of several not for profit organizations, worked with municipal government in their contract management, and served as a Correctional Officer, Child & Youth Care Worker. Her passion for speaking led her to be the host of three radio shows: “Corporate Conversations with Charmaine,” “PAWsitive Radio,” and “Your Book as a Business.” She has been featured on CBC, CTV, Global TV, 820 CHAM, Alberta Prime Time News, in many major newspapers including Metro News National Canada, US and New York, and in various magazines. She also supports many pet and children related charities and events as a result of her work with Toby.