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Mark C. Crowley

Mark C. Crowley, the author of the Lead From The Heart: Transformational Leadership For The 21st Century. According to Mark's research, the evidence that our traditional ways of managing people is failing overwhelming. In Lead From The Heart, Mark presents compelling evidence that the solution leaders need to re-inspire workers lies in the last place traditional business would seek to find it: the human heart. 21st Century employees need to feel valued, respected, developed and cared for. Their work has to matter. Mark spent twenty-five years in the banking and financial services industry before leaving to write his book. His most recent role was as Senior Vice President and National Sales Manager at Washington Mutual Investments, Inc. In 2008, he was named the firm's Leader of the Year.