Neal Shact is the Founder and CEO of CommuniTech Services, a company focused on deploying contact centers and Communications Enabled Business Processes (CEBP}. He is also a consultant focusing on business strategy and advanced technologies, the former founder of the International VoIP Council, now part of the IMS Forum, and a frequent contributor to the No Jitter and UCStrategies websites. Neal was recognized as a Top 100 Voice in the IP Communications Industry by Internet Telephony magazine. He is a sought after speaker on the subjects of CEBP, Unified Communications, and VoIP. He is also the Track Chair of Innovation and Entrepreneurship for the Real-Time Communications Conference at the Illinois Institute of Technology and serves on the Board of Directors of the Cutting Edge Foundation, a not-for-profit group supporting the Department of Surgery at the University of Illinois Medical Center.