Pat Saporito is a senior director in the Global Center of Excellence for Analytics at SAP, where she helps customers improve business performance. Prior to SAP, she led Teradata’s Insurance & Healthcare Consulting Team and was Director of META Group’s Insurance Research Service. She has over 20 years of experience in analytics, data warehousing and information management. Pat is on the faculty of the International Institute for Analytics, co-founded by Tom Davenport. She speaks at industry conferences and is a regular contributor to the Best Review Technology Insights column as well as the SAP Decision Factor Blog. Pat holds the Chartered Property Casualty Underwriter designation and is the author of the new book, Applied Insurance Analytics: A Framework for Driving More Value from Data, Technologies & Tools, published by Pearson/FT Press, available on Amazon in print and electronic versions.