Matt Healey is a principal analyst in TBR’s Software Practice, focusing on customer buying behavior, enterprise software markets and IT services. He leads TBR’s SourceIT program, a groundbreaking research initiative that analyzes customer buying behavior by vertical industry. He manages various engagements across TBR’s Software Practice, directing research that delivers valuable insights into customer behavior in competitive markets. Matt is a key contributor to TBR’s Corporate IT Buying Behavior & Customer Satisfaction Study: Services & Support research. He has spoken at industry events such as CES and Interop, and is frequently quoted by media outlets and interviewed for Channel NewsAsia. Prior to TBR, Matt was based in Singapore and tracked the software and services markets across Asia. He has held a variety of IT analyst positions. Matt holds an MBA from Carnegie Mellon University’s Tepper School of Business and a B.S. from Rensselaer Polytechnic Institute.