Jon Ferrara has over 20 years of experience in Customer Relationship Management (CRM) and Sales Force Automation (SFA). An entrepreneur at heart, Jon founded GoldMine CRM in 1989 with a college friend and turned it into a very successful venture that he eventually sold to FrontRange. In 2009, he founded Nimble, the "social" CRM company. He has been recognized for pioneering innovation with honors such as the 1997 Ernst & Young Entrepreneur of the Year. His company, GoldMine Software, ranked #154 on the 1997Inc. 500, a national "Fast 500" company, swept the computer industry awards.
He is a serial entrepreneur and a pioneer in the customer relationship management (CRM) industry. He co-founded GoldMine, one of the first contact management apps, and his newest company, Nimble, is a social CRM service for small businesses. Read this interview with Jon in Forbes (November 2012), and this one on Small Business Trends (January 2013).