Karen Furtado, a Partner at Strategy Meets Action, is a well-known expert in core systems. Insurers turn to Karen for modernization guidance because of her expertise on the most effective uses of technology in policy administration, rating, product configuration, billing, and claims. With deep understanding of maturing and emerging technologies, Karen helps insurers innovate for competitive advantage. She has held various leadership positions including Insurance Practice Director at Collaborative Consulting and Vice President of CGI’s Insurance Practice. Karen is frequently quoted in leading insurance trade journals, and has been a keynote speaker at major conferences such as ACORD LOMA Forum, IASA and ISOTECH. Karen holds a Bachelor of Science from Springfield College.