AUTHOR. Jeffrey is the author of The New York Times best sellers The Sales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. All of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Little Red Book of Sales Answers, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching, The Little Teal Book of Trust, Social BOOM!, The Little Book of Leadership, and 21.5 Unbreakable Laws of Selling. Jeffrey’s books have sold millions of copies worldwide. MORE THAN 100 PRESENTATIONS A YEAR. Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and virtual training programs on selling, YES! Attitude, trust, customer loyalty, and personal development. Jeffrey has also created a team of Gitomer Certified Speakers to bring his content to more audiences. BIG CORPORATE CUSTOMERS. Jeffrey's customers include Coca-Cola, US Foodservice, Caterpillar, BMW, Verizon, MacGregor Golf, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, IBM, Comcast Cable, Time Warner, Liberty Mutual, Principal Financial, Wells Fargo Bank, BlueCross BlueShield, Carlsberg, Mutual of Omaha, AC Neilsen, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, The New York Post, and hundreds of others. IN FRONT OF MILLIONS OF READERS EVERY WEEK. Jeffrey's syndicated column Sales Moves appears in scores of business papers in the US and Europe, and is read by more than four million people every week. ON THE INTERNET. Jeffrey’s WOW website, Gitomer.com, gets thousands of hits per week from readers and seminar attendees. His state-of-the-art presence on the web and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.