Radio Episodes
3/18/2015 transforming-crm-sales-and-service-around-commerce

Transforming CRM Sales and Service Around Commerce

The Customer Edge with Game Changers, Presented by SAP
The buzz: Their way.CEOs worldwide have identified customer transformation among their top three initiatives. Why? The customer experience is suffering. Mobile and e-commerce have morphed customer engagement. We as customers now expect to be able to buy products and services with the same ease regardless of where and how we choose to engage with a brand. Listen Now