Tonja Erismann currently heads the Global Service Innovation team at SAP. She has 15 years of emerging technology management and consulting background with leading global businesses. She’s a domain expert in managing innovation, with focus on creative and design methodologies, strategy design, business model transformation, incubation and governance. She has managed and led multiple innovation initiatives at SAP and with customers, in the areas of Intrapreneurship, Innovation culture, and technology incubation such as Digital, IOT, and Mobile. She has been ranked as high potential at SAP and holds an executive MBA from University of Fribourg in Switzerland, a General Management Certificate from Cambridge University and certifications in Design Thinking and Technology Entrepreneurship from Stanford University - her academic background is in Mathematics, Linguistics and IT. She has lived in Australia, Singapore and Switzerland and is passionate about creating and living change.