Andrea Anderson, Vice President – Design Thinking, SAP Global Design, started with SAP in 1997 as an Instructor and Consultant in the Financial Accounting, Controlling and Project Systems modules. She then took on the responsibility for Americas Product Management team for SAP Financials with focus on Enterprise Performance Management, GRC, and electronic billing. In 2004, she joined the SAP Design Services team tasked to lead the organizational transformation of SAP towards a design-led development company. She managed and coached innovation projects applying a “Design Thinking” approach in topics such as analytics, user-interaction patterns, and social media. In 2010, she joined the SAP Cloud organization, driving product and go-to-market strategy for Finance OnDemand, with focus on Travel OnDemand. As part of SAP’s Global Design team, she has been leading, coaching and teaching teams to create delightful user experiences for business users.