Stephen Walker is a Business Psychologist and a senior partner at Brentfield Consultancy, a practice that specializes in designing assessment and development processes for recruitment, management and leadership development that add measurable ROI. After completing his Psychology degrees, he lectured in Psychology and Statistics at the University of London. During this time he was actively involved in research and developed his theoretical knowledge by working as a consultant. He adds value by his practical approach to improving these processes by the application of research on equal opportunities and development. He has a special interest in Emotional Intelligence and how it is assessed and developed. He was part of the team that developed the EBW Emotional Intelligence System for Business (www.ebwonline.com) in the late 1990s. It is now used worldwide by a broad spectrum of consultants and organizations and is available in multi‐languages (including Chinese, Korean and Arabic).