Michel Sérié is the founder of InnoLifters, a company that will help companies to integrate into their way to operate innovative capabilities, so they better face challenges in a world that expects customer adaptiveness. In his previous role as Global Head of Service Innovation at SAP, Michel’s team was responsible for finding, evaluating and establishing new ways of doing business by improving the Service concept. Michel started his career at SAP France in 1989 as a financial consultant. After working as a financial consultant and at Nestlé, he was part of the founding management team of an SAP-owned startup dealing with market places, B2B and Portals. This subsidiary eventually grew to more than 200 employees. Between 2002 -2006, Michel set up and ran the European Technology Consulting organization. Michel graduated with a Bachelor of Science (International Management) from the ESB Business School at the Reutlingen University after his combined studies in France and Germany.