For over 20 years, Steve Okun has led digital transformations for some of the top retail brands in Canada and the US. Steve is a champion for the end-customer, and has proven repeatedly that a customer-centric approach will lead businesses to long-term financial returns. As an IT leader, Steve has reengineered the enterprise technology platforms of several national Canadian retailers, including Indigo Books & Music, and Canadian Tire. As a merchant, Steve has led businesses through double digit growth. And as a consultant, Steve has architected the digital transformation of some of retail's leading brands, including Meijer, The Children's Place, and Holt Renfrew. Steve Okun is the Director of Consulting at /N SPRO Consumer Industries. /N SPRO is a services consultancy that specializes in SAP implementations for the Consumer Industries.