Keys to the Customer Experience Listening for accuracy, not assumptions-This Feels Right!
This Feels Right: TFR
What are the keys to a 5 Star Customer Experience?If you want to understand how creating an exceptional experience is a must to influencing, listen here.
With TFR *Guest-Star*: Shannon Rinnella, Senior Director of Global Learning + Development for Marriott International
PLUS:
I share the tips you need to "Listen for accuracy not assumptions" Listen Now