Radio Episodes
1/17/2020 the-kinetic-enterprise-elevate-the-human-experience

The Kinetic Enterprise: Elevate the Human Experience

The Kinetic Enterprise(tm): Built to Evolve, Presented by Deloitte
The buzz: “We don’t wake up in the morning as ‘customers.’ We don’t pour that delightful first cup of life-giving coffee and think, ‘I am the end user of this coffee.’ So why does the business world insist on grouping—and trying to understand—people as customers when, before anything else, we are human?” (Anthony Stephan & Amelia Dunlop, Deloitte). Listen Now