Jacopo Michael Capparelli is Consulting Supervisor at PANTA RAY – Italy’s leading business continuity services provider – and has acquired significant experience in the fields of org. resilience, crisis mgmt., and business continuity. At the firm since 2018, he has worked with many different kinds of organizations, both public and private. His focus for the past years has been on the banking, financial services, oil and gas, retail and distribution, and insurance markets. In his capacity as an operational lead, he has designed and delivered business continuity strategies and solutions to clients, marrying methodological rigor with pragmatic flexibility. He has a humanities background, graduating summa cum laude in English Language and Literature from John Cabot University in Rome. His previous work experience includes large international organizations and media companies. He is bicultural, Italian and American, and currently lives and works in Milan.