Colin Rule
Colin Rule was the first employee hired by Mediate.com when he served as Mediate.com’s first General Manager in 1999. With RIS support, Rule founded OnlineResolution.com in 2000, one of the world’s first online dispute resolution (ODR) providers. In 2003 Rule became the first Director of ODR for eBay and PayPal. In 2011 Rule co-founded Modria.com, an ODR provider he led as CEO and COO. In 2017 Tyler Technologies acquired Modria and Rule became Tyler’s first Vice President of Online Dispute Resolution. Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in 2002, and The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the American Bar Association in 2017. He received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution in 2013. He holds a Master's degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College in Peace Studies, and he served as a Peace Corps volunteer in Eritrea from 1995-1997.
