Mark Goulston
Mark Goulston, author of Just Listen: Discover the Secret to getting through to Absolutely Anyone, heads executive coaching at an international strategic and development firm. He shares insights that have helped Fortune 500 executives, managers and line workers achieve success. Learn communication techniques to get through to anyone: Understand how to respond quickly to take control; Get one’s own emotions under control; Make people feel felt so you can connect; Engage a person by being sincerely interested; Turn complainers and obstructers into allies; Be willing to bare one’s own neck and deliver an empathy jolt; Make amends with a power apology. The show informs and encourages listeners to achieve their career goals by featuring experts and business leaders on job search and career advancement. Show hosts are Ken and Sheryl Dawson, principals of Total Career Success, Inc. and authors of Job Search: The Total System. For 7 free videos go to www.betterjobbetterlife.com
