Jeff Ansell, author of When the Headline is You: An Insider's Guide to Handling the Media (Jossey-Bass). www.jeffansell.com. In his 40 years as a journalist and media adviser, Jeff has created a unique process that enables newsmakers and public speakers to be compelling communicators. Jeff is an instructor for the MIT-Harvard Public Disputes Program “Dealing with an Angry Public,” sponsored by Harvard Law School. He lectures on media skills to Harvard Business School MBA students in the “Negotiating Complex Deals and Disputes” course.