Day 2 of IIeX North America: June 14th 2016
June 14, 2016
[Download MP3s: David Kahn Alex Hunt William Leach Ray Fischer Debbie Balch Paul Conner Andy Ford Andrew Konya Denyse Drummond-Dunn Stephen Thompson Fiona Blades Rick Candelaria Ryan Hogg] [itunes] [Bookmark Episode]
President and Customer Centricity Catalyst C³Centricity is founded upon a passion for people and catalyzing organisations to change and grow through improved customer, consumer & client centricity. We work in all areas of customer understanding: - improving communications before significant resources are used - building better customer engagement by optimizing CRM & online presence - reinvent innovation through multiple levers including sensorial it's, emotions & customer understanding - manage and analyse Big-data through data warehousing and modeling, developing actionable, deeper Insights - develop competitive advantage by building trends into scenarios so your Organisations is better prepared for future opportunities & challenges.
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