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The buzz: “ Machines with the ability to take on more intricate work tasks enable a new level of automation … particularly valuable for wholesale distributors” (Karen Lynch). Artificial Intelligence (AI) and Machine Learning (ML) technologies are becoming the “new normal” for wholesale distributors, despite alarmist sci-fi predictions from Elon Musk and Stephen Hawking. How? AI and ML are enabling wholesalers of all sizes to harness computers to compete with and even surpass human abilities to improve customer service, reduce costs, and improve uptime via predictive maintenance. The experts sp
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