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The buzz: “Technology is permeating and disrupting every aspect of distribution today” (www.fortna.com). Reality check for wholesale distributors: winning and retaining customers is highly competitive. How are industry leaders staying relevant and leapfrogging competitors? They’re developing innovative business models, using their vast data, simplifying and improving the way they work, and enabling their employees to help grow the business. The experts speak. Mark Dancer, Network for Channel Innovation: “There are no great limits to growth because there are no limits of human intelligence, im
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