The buzz: “One consultant described RPA tools for structured digital processes as a “gateway drug” for other cognitive technologies” forbes.com). Businesses are using Intelligent Robotic Process Automation (IRPA) technology to boost efficiency. How? IRPA lets computer programs simulate tedious, labor-intensive, manual processes in a calculated, repeatable, dependable way, often faster than humans. The bottom line: IRPA enables businesses to do better and more with less. Is IRPA a fad? Should IRPA solutions include human touch? The experts speak. Jean-Baptiste Burin, AXA Partners Holding: “A vi
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