Bob Chapman has had a series of arresting insights that have completely changed the way he builds his businesses and his approach to leadership. He’s come to realize there is a leadership crisis in the world that stems from not giving leaders the skills and courage to care for those they have the privilege to lead. It starts with helping leaders to see each team member as someone’s precious child and engaging them through the transformative power of empathetic listening. Contrast that view with the traditional approach taken in business to consider people as functions and objects to be used a
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