|
Work and the people with whom we do it can be such a source of connection and fulfillment. Yet, it often presents frustration, misunderstandings, and grievances. Part of the problem is that companies don’t have a viable culture that supports open communication when things go awry – people don’t feel comfortable sharing their hurts and disappointments. That’s when problems can escalate to bigger levels than need be. Companies that create a culture and set of practices to address these ongoing opportunities for misunderstandings so people feel heard, understood, appreciated, and the situation re
|
