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In business, we often start the growth conversation with a discussion of constraints. As a result, we get results that are only incrementally better than our starting point. This week's guest, Tim Ogilvie, reminds us that breakthrough results come from envisioning an inspiring future and asking "What's missing?" instead of "What's wrong?" Design thinking marks a sea change in how businesses create value, and it relies on empathy, exploration, and iteration, skills that connect deeply to what makes us human. As CEO of Peer Insight and co-author of the book “Designing for Growth”, Tim's philosop
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