We look at 4 ways you should definitely utilize to keep track of your competitors; The importance of customer service and steps you should take so you won’t commit one of the cardinal sins; being successful is tough, you must be persistent and committed to succeed; why introverts often make better leaders and the explosion of women entrepreneurs.
We have our regular email segment and our guest, the guy USA today and Time Magazine recognize as “The Customer Service Guru” … John Tschohl.
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