While there are a number of contributing factors, the reality is that 97.4% of all businesses fail because they don't earn enough revenue to meet their costs and make a profit substantial enough to sustain and grow the company. Therefore, your sales people need to be exceptional, because to a large degree your future depends on it. We discuss the characteristics that make a salesperson great.
We also discuss some examples of atrocious customer service, how to do a SWOT analysis of your business, 3-D recognition technology and how to be profitable in small retail.
|