TROUBLE VIEWING? Click Here to view the Promo card on the web
SIGN-UP NOW! Click to become a Member for Free!
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
Biz Buzz with Game Changers, Presented by SAP

Biz Buzz with Game Changers, Presented by SAP

Archives Available

January 7th 2014: Beyond Channels: Chasing Retail Customer Loyalty

The buzz: Wake-up, retailers! Today’s shoppers are not loyal to any one channel. They expect to browse, price, purchase, and even return items across multiple platforms and devices. Are you ready? The experts speak: Brian Kilcourse, Retail Systems Research: “The retail industry is at a true ‘reset’ moment, triggered by the rapid adoption of consumer technologies around the globe. It’s no longer about what retailers want to sell, but what consumers want to buy.” Christine B. Whittemore, Simple Marketing Now: “The biggest challenge in retail today is figuring out how to be human across all

Read more
Download PDF DOWNLOAD PDF

Tune in

Archives Available on VoiceAmerica Business Channel
EPISODE ON DEMAND
VIEW HOST PAGE

Featured Guests

Guest Image

Brian Kilcourse

Brian Kilcourse is recognized as one of the top retail technology leaders in the United States. He is a managing partner at Retail Systems Research LLC (“RSR Research”), a company focused on delivering research, strategies, and knowledge for the extended retail industry.
Read more
Guest Image

Christine B. Whittemore

Christine B. Whittemore is Chief Simplifier of Simple Marketing Now LLC, an inbound marketing strategy consultancy helping organizations get found online using social media and content marketing.
Read more
Guest Image

Russ Hill, Jr.

Russ Hill, Jr., is Senior Director, SAP Global Retail Industry Marketing for Advanced Analytics. Russ has more than 30 years of experience in the retail, wholesale distribution, and data warehousing industry.
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
Facebook Twitter Linkedin Social Media
presspass-banner