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Shannon McMillan is Coordinator of the Restoring Family Links Program of the Canadian Red Cross, http://ow.ly/xdFkb. She talks about her career and experience of family caregiving. She highlights the histories of the Red Cross and its Restoring Family Links Program. She explains the separations of the people the program serves, the effects on families and loved ones, and the humanitarian needs. She explains Family Links, how the program decides that one has been lost, and the procedure if the person sought is too ill to be connected with, or is detained in some way. She describes how the Link
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