A lot has changed in the way we exchange information, yet, much remains the same. Mark explains why it is better to have face to face communication, shares ways to make your voice more interesting, and explains how to avoid missed opportunities for real conversation. Sherrie and Mark discuss how to create rapport and connection. Mark shares qualities and skills that create a desire to listen, and discusses how to use communication to build trust and respect. Guest Jef Rawls explores how improv is like dating and ways to engage in conversation. Mark talks about some of the benefits that are pos
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