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Begun as the National D-Day Museum, the National World War II Museum located in New Orleans has achieved excellence in many areas due in great part to the leadership of Executive Vice President Stephen Watson. With 500,000 visitors a year and 130,000 active members, the Museum provides a valuable case study for the field, especially in the effective use of digital technologies and civic engagement. This week’s conversation with Stephen Watson offers insights into the decisions that have allowed the Museum to capitalize upon its assets and opportunities.
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