|
The buzz: Banks.
Since the financial crisis, banks have been working harder to rebuild customer trust and improve relationships, even offering interactive online communications to meet consumer demand. A survey from SAP and analyst firm Ovum finds many banks now seeking cloud technology to develop products faster, simplify operations, quickly enter new markets, and ultimately be more agile and customer-centric. How are they doing?
The experts speak.
Riva Richmond, EIU: “Things may come to those who wait, but only the things left by those who hustle.” (Abraham Lincoln).
Daniel Mayo, Ovum: “
|
