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The buzz: The X’s have it.
Will consumers’ demands for simple daily user experiences (UX) drive them to insist on comparable worker experience (WX) simplicity from the companies they work for? Heads-up to employers: If your company is focusing on creating a great external customer experience but ignoring the needs of your “workers of the future”, you may be in for a shock.
The experts speak.
Paul Kurchina, SAP ASUG: “Everything that needs to be said has already been said. But since no one was listening, everything must be said again.” (Andre Gide). Duke Daehling, IBM: "Lead her away from
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