We all have them…those hot-button issues that get under our skin. When one of them happens it triggers an over-reaction that is emotion-filled, quick and is probably not in your best interest. Your decision-making is impaired when you are in a triggered state. What are your triggers--those people, situations or issues that cause you to over-react? Someone on your staff steps on your last nerve – the project isn’t done on time, the quality of work isn’t up to your standards, they didn’t follow your direction, or they are not committed to the work. It hits you at your core. In an instant,
|