The Cooper-Hewitt Smithsonian Design Museum has reopened to great acclaim and much of its success is due to technology that encourages visitors to engage thoughtfully and completely with the objects they encounter. Seb Chan, director of digital and emerging media at the Cooper-Hewitt will share some of his thoughts about the museum’s reopening: what the team got right, and what they are tweaking. We’ll talk about his advice for other institutions—large and small—that are grappling with the issues surrounding digital media, discuss his most influential experiences, and get his thoughts about t
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