The buzz: Headache #999. What is your CXOs’ worst headache today? Redesigning the company from the customer’s lens to create an emotional, social, networked, mobile-first enterprise that appreciates the power of the crowd. Their challenges include intelligently using digital to achieve a profitable customer experience, turning digital investments into business advantages, shaping seamless operations. Can they ensure your company thrives in this digitally powered, global economy? The experts speak. Maggie Buggie, Capgemini: "It’s all invented” (Benjamin Zander). Gerry Brown, Ovum: “Today there
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