TROUBLE VIEWING? Click Here to view the Promo card on the web
SIGN-UP NOW! Click to become a Member for Free!
voiceamerica-business radio logo
Apple logo Google Play Store Kindle store
Digital World with Game Changers, Presented by SAP

Digital World with Game Changers, Presented by SAP

Tuesday at 7 AM Pacific/10 AM Eastern

March 31st 2015: Digital Customer Experience: Redesigning Your Organization

The buzz: Headache #999. What is your CXOs’ worst headache today? Redesigning the company from the customer’s lens to create an emotional, social, networked, mobile-first enterprise that appreciates the power of the crowd. Their challenges include intelligently using digital to achieve a profitable customer experience, turning digital investments into business advantages, shaping seamless operations. Can they ensure your company thrives in this digitally powered, global economy? The experts speak. Maggie Buggie, Capgemini: "It’s all invented” (Benjamin Zander). Gerry Brown, Ovum: “Today there

Read more
Download PDF DOWNLOAD PDF

Tune in

Tuesday at 7 AM Pacific/10 AM Eastern Time on VoiceAmerica Business Channel
EPISODE ON DEMAND
VIEW HOST PAGE

Featured Guests

Guest Image

Maggie Buggie

Maggie Buggie is VP and Head of Sales and Marketing for Capgemini’s Digital Customer Experience and Mobile Solutions global service line. This virtual practice specialises in supporting companies to digitally transform their organisations by delivering
Read more
Guest Image

Ira Berk

Ira Berk is Vice President of Digital Transformation Solutions within SAP’s HANA Global Center of Excellence, focusing on innovations in the telecommunications industry. Ira joined SAP in 2008 with the acquisition of Business Objects, where he led the creation of the SAP BusinessObjects Edge series of Business Intelligence products for mid-market companies. He brings over 25 years of industry experience in commercial software and internal applications with industry leaders Intuit, UBS, Morgan Stanley, and Pfizer.
Read more
Guest Image

Gerry Brown

Gerry Brown is Senior Analyst in the Customer Engagement practice at leading tech analyst group, Ovum. Gerry helps business leaders to digitally transform their business and marketing operations.
Read more

Share This Episode

facebook Share On Facebook
twitter Share On Twitter
Linkedin Share On LinkedIn

Connect with VoiceAmerica

Download our mobile apps
App store Google play Blackberry store
Facebook Twitter Linkedin Social Media
presspass-banner