This week, I welcome in special guest, Bill Marvin, the Restaurant Doctor! If you want to learn what it takes to create world-class service – as an individual or as a business – join me as we talk about the enormous value of customer service and how to do it better than your competitors. Hey, don’t think this episode is only about restaurants, hospitality, or food service. After years as an owner and operator or restaurants, clubs, and hotels., Bill has identified and understands the human factors that are common to the success and growth of all types of service businesses!
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