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In our continuing series on emotional intelligence, we are turning to perhaps one of the most challenging aspects – that is, being able to stay calm in times of chaos, managing your own levels of stress particularly when things are going awry, and more importantly, regulating your own emotions. Dena Michelli, this week’s guest, focuses on developing and deploying top talent. In particular, she sees leadership as managing a series of paradoxes – being vulnerable but not too vulnerable, managing emotions but not being too emotional, handling stress and using stress effectively. Listen to her p
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